Toni Martin

Toni Martin is a customer experience and operations leader with nearly 30 years of professional experience across customer service, call center operations, and process improvement. In her current role as Head of Customer Care at Eveon Containers, Toni focuses on improving the customer experience while contributing to sales growth through stronger customer engagement, more effective service operations, and continuous refinement of day-to-day processes. Toni brings a people-first leadership style, with strengths in coaching and development. She enjoys building collaborative teams, simplifying complex workflows, and continuously improving how customers are supported across every interaction.