Eveon Quality Guarantee

At Eveon, excellence is not optional – it’s our standard. From your first interaction with our Customer Care team to the moment your container arrives, we’re committed to delivering best-in-class service. Our delivery times are faster, our Quality Guarantee is stronger, and 5-Star service is simply our baseline.

What’s Included in the Eveon Wind & Watertight Guarantee

Used shipping containers naturally show signs of their journey…cosmetic imperfections such as rust, patches, dents, or scratches are common and expected. However, under the Eveon Promise, every container we sell is guaranteed to meet our quality standards. We ensure that each unit is structurally sound, wind & watertight, and ready for its next chapter.

The Eveon Standard Insures that:

• Every Shipping Container is 100% Wind & Watertight
• The Container Seals are Intact
• The Floor is Intact & in Good Condition
• The Container Doors will Open & Close
• The Door Hardware has no Malfunctions
• We Only Sell Used Containers, Supporting a Circular Economy & Reducing Emissions

Our guarantee includes a check at delivery, during which you will inspect the container alongside the truck driver and fill out the Quality Inspection Form. Any defects discovered within the Eveon Container Quality will be repaired at no cost to you. The Eveon Container Quality is subject to the conditions outlined on this page and the general terms and conditions.

The Shipping Container is Wind & Watertight

We ensure that all containers maintain the wind and watertight integrity so you can safely store goods. Please note:

• Surface rust is common on used shipping containers. Rusty pinholes and thinning steel are repaired with an overlay patch, extending beyond the affected area. Metal patches are a common repair on shipping containers and may be present. Patches will be welded around the exterior perimeter and may have a caulk seal on the interior to inhibit moisture from entering the container.
• Scratches and dents are common on used shipping containers. Dents should not exceed 12" inches inward or outward. Dents are considered within WWT criteria if there are no holes, cracks, or light entering into the container.

The Container Seals are Intact

The door seal gaskets secure the wind and watertightness of the moving door parts of the shipping container.

• The door gaskets will show no daylight from the interior of the container outward.
• The retainer strip holding the door gaskets will be intact and secured.

The Floor is Intact & in Good Condition

All container floors are inspected to ensure they can provide a secure environment for storing and protecting goods.

• Flooring will not show holes, especially through to the undercarriage.
• Delamination may be present but will not exceed multiple layers. The floor should not be "spongy" but may have some rebound when weight is applied.
• Holes and excessive delamination will be repaired with a wooden or steel plate.
• Crossmembers are checked in conjunction with flooring. No broken welds should be present.

The Container Doors will Open & Close

For properly placed and leveled containers, you can expect:

• The doors to be able to be fully opened and peeled back.
• Container doors might be heavier than you expect; however, they should open without maximum effort involved. For more information on how to properly place your container, see our delivery guide.

The Door Hardware has no Malfunctions

To close and lock the container from outside elements, you can expect:

• The lock rods to be able to rotate open and close, in order to lock or unlock the latch cams from their keepers.
• Rods may be bent or have slight damage; however, they should be fully functional to open and close container doors.
• The door handle is able to be set inside the handle.