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We understand you areStorage or transportation of your valuable items should be free from water or moisture leakage. Although our containers are exceptionally durable, the seals, doors, and floors may gradually degrade over time due to usage and exposure to the elements. We are dedicated to ensuring that our containers meet strict quality standards, providing you with peace of mind from ordering to usage. Therefore, all our containers come with a standard Quality Guarantee. This means that each container is carefully inspected by container quality experts before being made available for sale.
Our guarantee includes a check at delivery, during which you will inspect the container alongside the truck driver and fill out the Quality Inspection Form. Any defects discovered within the Eveon Container Quality will be repaired at no cost to you. The Eveon Container Quality is subject to the conditions outlined on this page and the general terms and conditions.
What Is Covered By This Guarantee?
The guarantee applies to all shipping containers purchased from Eveon Containers and covers material and construction defects that affect the wind- and watertight integrity of the container.
The container is wind & watertight
We ensure that all containers maintain the wind and watertight integrity so you can safely store goods. Please note:
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Surface rust is common on used shipping containers. Rusty pinholes and thinning steel are repaired with an overlay patch, extending beyond the affected area. Metal patches are a common repair on shipping containers and may be present. Patches will be welded around the exterior perimeter and may have a caulk seal on the interior to inhibit moisture from entering the container.
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Scratches and dents are common on used shipping containers. Dents should not exceed 12" inches inward or outward. Dents are considered within WWT criteria if there are no holes, cracks, or light entering into the container.
The seals are intact
The door seal gaskets secure the wind and watertightness of the moving door parts of the shipping container. Therefore;
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The door gaskets will show no daylight from the interior of the container outward.
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The retainer strip holding the door gaskets will be intact and secured.
The floor is intact and in good condition
All container floors are inspected to ensure they can provide a secure environment for storing and protecting goods. This means:
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Flooring will not show holes, especially through to the undercarriage.
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Delamination may be present but will not exceed multiple layers. The floor should not be "spongy" but may have some rebound when weight is applied.
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Holes and excessive delamination will be repaired with a wooden or steel plate.
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Crossmembers are checked in conjunction with flooring. No broken welds should be present.
The doors on the container open & close
For properly placed and leveled containers, you can expect:
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The doors to be able to be fully opened and peeled back.
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Container doors might be heavier than you expect; however, they should open without maximum effort involved. For more information on how to properly place your container, see our delivery guide.
The door hardware has no malfunctions
To close and lock the container from outside elements, you can expect:
- The lock rods to be able to rotate open and close, in order to lock or unlock the latch cams from their keepers.
- Rods may be bent or have slight damage; however, they should be fully functional to open and close container doors.
- The door handle is able to be set inside the handle.
Frequently asked questions about the Quality Guarantee
This guarantee does not cover normal wear and tear, odors, or damage resulting from impacts or accidents after delivery. Please carefully follow our container placement instructions. This guarantee does not apply to containers that have been improperly placed or modified. Furthermore, this guarantee does not apply if the products have been used for transport or storage.
We ask that you inform us of any issues within 5 business days after pickup or delivery by submitting the container issue form. Our Container Quality Experts will promptly address your concerns, aiming to provide a solution within 3 working days.
During the delivery of your container, you will carefully inspect it together with the trucker and fill out the Quality Inspection Form. This form ensures that the delivered container meets the required quality standards. Since some defects may be discovered after some time, we provide a 5-day period in which you can submit a complaint about the quality of your container. Our quality standards include ensuring that the container is wind and watertight with no holes, that the seals appear intact, that the floor is intact and in good condition, and that the container doors open, close, and latch properly. Additionally, we ensure that the door handles are intact.