Eveon Quality Guarantee

From your first interaction with our Customer Care team to the moment your container arrives, we’re committed to delivering best-in-class service. Our delivery times are faster, our Quality Guarantee is stronger, and 5-Star service is simply our baseline. We stand by the quality of our products with our Wind & Watertight (WWT) Guarantee & Limited Lifetime Warranty. Choosing USED over NEW comes with peace of mind with Eveon Containers.

Although our containers are exceptionally durable, the seals, doors, and floors may gradually degrade over time due to usage and exposure to the elements. We are dedicated to ensuring that our containers meet strict quality standards, providing you with peace of mind from ordering to usage. Therefore, all our containers come with a standard Quality Guarantee. This means that each container is carefully inspected by container quality experts before being made available for sale.

Our Limited Lifetime Warranty Coverage

Upon delivery, our driver will:

• Perform a Best in Class Eight-Point Quality Inspection
• Confirm that the container meets our quality standards
• Sign Quality Inspection with the customer

In the first 365 Days if your container is deemed NOT Wind & Watertight, Eveon will:

• Reimburse the customer for the reasonable cost of repairs by a qualified welder;
• Provide an industry standard repair patch so you may repair the Container; or
• Swap the Container.

After 366 Days if your container is deemed NOT Wind & Watertight, Eveon will:

• Send a patch to repair the damage at no cost to the customer. 

What Is Covered By This Guarantee?

The guarantee applies to all shipping containers purchased from Eveon Containers and covers material and construction defects that affect the wind- and watertight integrity of the container.  

*Pickup Disclaimer: If you select to pick up your used containers from the local depot, you are not subject to the Limited Lifetime Warranty from Eveon Containers. Under the Pickup Container Terms & Conditions, any claim that the container is not WWT must be reported to Eveon by email to info.usa@eveoncontainers.com within five (5) business days. An agent will be in touch to discuss the best solution.

What “Wind & Watertight” Means

A Wind & Watertight container means a container that is designed to prevent wind and water from entering, protecting what’s inside from the elements. More specifically, every 20’ and 40’ container from Eveon is sealed so that rain, wind and dust cannot leak inside under normal conditions.

• Surface rust is common on used shipping containers. Rusty pinholes and thinning steel are repaired with an overlay patch, extending beyond the affected area. Metal patches are a common repair on shipping containers and may be present. Patches will be welded around the exterior perimeter and may have a caulk seal on the interior to inhibit moisture from entering the container.

• Scratches and dents are common on used shipping containers. Dents should not exceed 12" inches inward or outward. Dents are considered within WWT criteria if there are no holes, cracks, or light entering into the container.

   

The seals are intact  
The door seal gaskets secure the wind and watertightness of the moving door parts of the shipping container. Therefore;

• The door gaskets will show no daylight from the interior of the container outward.

• The retainer strip holding the door gaskets will be intact and secured.

   

The floor is intact and in good condition  
All container floors are inspected to ensure they can provide a secure environment for storing and protecting goods. This means:

• Flooring will not show holes, especially through to the undercarriage.

• Delamination may be present but will not exceed multiple layers. The floor should not be "spongy" but may have some rebound when weight is applied.

• Holes and excessive delamination will be repaired with a wooden or steel plate.

• Crossmembers are checked in conjunction with flooring. No broken welds should be present.

   

The doors on the container open & close  
For properly placed and leveled containers, you can expect:

• The doors to be able to be fully opened and peeled back.

• Container doors might be heavier than you expect; however, they should open without maximum effort involved. For more information on how to properly place your container, see our delivery guide.

   

The door hardware has no malfunctions  
To close and lock the container from outside elements, you can expect:

• The lock rods to be able to rotate open and close, in order to lock or unlock the latch cams from their keepers.
• Rods may be bent or have slight damage; however, they should be fully functional to open and close container doors.
• The door handle is able to be set inside the handle.